CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ below.
We tried to cover just about everything you need to know.
You can also email us at: info@repgoggles.com
or fill in our contact form:
FAQ's
01
What makes your motocross goggles customizable?
We offer a wide range of options to make each goggle unique. You can select the color for each different part of the goggle. You can also choose to personalize the strap by adding your bike number and/or names in various color options. Additionally, we have tinted lenses available in multiple colors.
03
Are the lenses replaceable, and do you offer different lens types?
Yes, our lenses are interchangeable, and we offer options like clear, tinted, mirrored, and polarized lenses for various riding conditions.
05
How long does it take to receive my customized goggles?
Custom goggles typically ship within 7-10 business days, depending on the complexity of your design.
07
What is your return or exchange policy for custom products?
Since our goggles are personalized, we do not allow returns, we only allow exchanges on parts for manufacturing defects.
09
How do I clean and maintain my goggles?
Our lenses are removable and interchangeable. If the lenses have a lot of dried dirt, we recommend removing the lens and soaking it in room temperature water for 10-15 minutes before rinsing debris. Once all visible debris is removed from rinse, use a microfibre cloth to dry. Avoid abrasive materials. The frame and strap can also be rinsed with water after use in muddy conditions.
02
What customization options are available for the straps?
You can choose from various strap colors. We also allow custom racing numbers, first names, last names and other text in various colors and materials to be added to the straps.
04
Can I see a preview of my customized goggles before purchasing?
Yes, our online customization tool allows you to design your goggles and view a preview before placing your order. Your receipt will also contain a preview image of your goggles. There is a confirmation-of-design button that must be checked before purchasing.
06
Do you offer bulk or team discounts?
Yes, we provide special pricing for bulk orders and team packages. Contact us for more details.
08
Are your goggles compatible with all motocross helmets?
Yes, our goggles are designed to fit most standard motocross helmets. Our goggles have adjustable straps. Our goggles are comparable in size and quality to the top motocross goggle brands.
10
Do you offer warranties on your goggles?
Yes, our goggles come with a one-year warranty covering manufacturers defects.